Shipping Policy
We offer delivery to your home address or mailbox depending on your location and the carrier.
Delivery Options
Your order will be delivered using reliable international carriers such as USPS, UPS, FedEx, or local delivery partners.
You will receive a shipping confirmation with tracking information via email once your order has been dispatched.
Shipping Time & Costs
• Processing time: 1–3 business days
• Estimated delivery time: 5–12 business days
Shipping costs are calculated at checkout.
We may offer free shipping on selected orders or promotions.
Order Processing
We aim to process and ship orders as quickly as possible.
All orders are processed in the order they are received.
During periods of high demand (such as promotions or holidays), processing times may be slightly extended.
Partial Shipments
If you order multiple items, your order may be shipped in separate packages.
You will receive a confirmation email for each shipment.
Delivery Disclaimer
Delivery times are estimates and may vary depending on your location and external factors such as:
• Carrier delays
• Customs processing
• High demand periods
If any delays occur, we will inform you by email.
Unclaimed Packages
If a package is not successfully delivered or claimed and is returned to us, we reserve the right to charge a fee to cover return and handling costs.
Unclaimed packages are not eligible for a refund of shipping costs.
Contact Information
If you have any questions regarding shipping, please contact us:
NEPTUNE PTA LLC
8206 Louisiana Blvd NE Ste A #8758
Albuquerque, NM 87113, USA
(Please note: this is not a return address)
Email: support@snatched-store.com
Phone: +1 505 233 1297