Shipping and delivery

Shipping options

We offer delivery to a pickup location, parcel box or mailbox.

Package to collection point / package box

You will receive a pickup notification from PostNord or Bring via app, SMS or email. The package can be picked up at a serviced pickup location or in a parcel locker. If it is not picked up, you will receive up to two reminders.

The collection period is 7 days, but you can extend it for free to 14 days in PostNord or the Bring app.

Delivery and shipping

Shipping time and price
Delivery time is normally 2-4 business days.
Shipping costs 99 kr for orders under 1500 kr, and is free for orders of 1500 kr or more.

Order Processing
We always do our best to ship your order as quickly as possible, normally the day after the order is placed (on weekdays). All orders are processed in order, and we prioritize sending the goods to the carrier as soon as they are ready for shipment.

During periods of extra demand, such as sales campaigns, Black Week or Christmas shopping, you must expect a slightly longer processing time. This may mean that it takes a few extra days before your order is shipped from us.

Partial deliveries
If you order multiple items, the order may in some cases be divided into multiple shipments. You will always receive an order confirmation by email, and when the items are shipped you will receive a separate confirmation with information about any partial deliveries.

Disclaimer
Delivery times may vary depending on where in the country you live and conditions with the carrier. Unforeseen events, such as system errors, delays or discrepancies in inventory, may also occur, which may lead to longer delivery times. In such cases, we will notify you by email.

Unclaimed packages

Remember that you must pick up your package at the agreed pickup location within 7 days, unless you extend the time yourself via Bring or Postnord's app. After this, the package will be returned to us. The buyer may then be charged a fee of NOK 250 for an undelivered package. This fee will cover our costs in connection with the return.

Uncollected packages are normally not covered by the right of withdrawal.